Refund Policy

Last Updated: February 28, 2025

We want you to be completely satisfied with your SalvadorIPTV subscription. Please review our refund policy below.

1. Money-Back Guarantee

**Standard Subscriptions (Monthly, Quarterly, Semi-Annual, Yearly)** We offer a 24-hour money-back guarantee for all new subscriptions. If you are not satisfied with our service within the first 24 hours of your initial purchase, you are eligible for a full refund. **Lifetime Subscriptions** Lifetime subscriptions come with a 30-day money-back guarantee. If you are not satisfied within the first 30 days, you may request a full refund.

2. Extended Refund Cases

Beyond the standard guarantee period, refunds may be considered in the following cases: • **Significant service issues**: If we experience extended service outages (more than 48 hours) that we cannot resolve, you may be eligible for a partial or full refund. • **Accidental duplicate purchase**: If you accidentally purchased the same subscription twice, we will refund the duplicate purchase. • **Technical incompatibility**: If our service is genuinely incompatible with your device and our support team cannot resolve the issue, you may be eligible for a refund.

3. Non-Refundable Cases

Refunds will NOT be provided in the following situations: • After the 24-hour period for standard subscriptions (except cases listed above) • After the 30-day period for lifetime subscriptions • Violation of our Terms of Use • Internet connection issues on your end • Device problems that are not related to our service • Channel availability changes (channels may be added or removed) • If you simply changed your mind after the guarantee period • Account sharing or reselling violations

4. How to Request a Refund

To request a refund: 1. Send an email to support@iptv4cheap.com with the subject line "Refund Request" 2. Include the following information: • Your full name • Email address used for purchase • Date of purchase • Subscription type purchased • Reason for refund request • Payment method used 3. Our support team will respond within 48 hours 4. If approved, refunds are processed within 5-10 business days

5. Refund Processing Times

Once approved, refunds are processed based on your payment method: • **Credit Card**: 5-10 business days • **PayPal**: 3-5 business days • **Cryptocurrency**: 1-3 business days (refunded to original wallet address) Please note that while we process refunds promptly, your bank or payment provider may take additional time to reflect the refund in your account.

6. Partial Refunds

In some cases, we may offer partial refunds for unused portions of your subscription. This is evaluated on a case-by-case basis.

7. Account Status After Refund

Upon receiving a refund, your account will be immediately deactivated. You will no longer have access to our services until you purchase a new subscription.

8. Contact Us

If you have any questions about our refund policy, please contact us: • **Email**: support@iptv4cheap.com • **Phone**: +1 (307) 288-6673 • **WhatsApp**: Available 24/7